Terms and Conditions RETURN
Returns are acceptable with the replacement of the products or reversal of full amount paid by the customer
within 7 days of receipt of the product. However, returns are limited to the following cases:
- In case if you find any damaged or defective products:- No need to worry, if upon delivery of
the product, you find that the product is received in damaged condition immediately notify our
Customer Care team at 011-415-133-23 or www.multani.org, we will refund, or send a
replacement product, depending on your preference after the necessary verification. The
contents of your shipment and the original packing must be returned along with the damaged
or defective products.
- In case of different product dispatched: - Do not worry, if upon delivery of the product, you
discover that we have dispatched a different product, immediately notify our Customer Care
team at 011-41513323 or www.multani.org. We will refund, or send a replacement product,
depending on your preference. The contents of your shipment and the original packing must
be returned along with the products.
You can cancel the order within 24 hours of your order. We normally ship in stock items the same day. Hence, please inform as soon as possible. If the item is shipped we will not be able to process the cancellation request, once the cancellation done, the entire amount or any deduction will be refunded via original method of payment within 10 to 15 working days. You can also change your shipping address Please inform us within 24 hours in such cases. You can mail us at firstname.lastname@example.org or Call us at 011 - 415-133-23
if customer paid twice for one transaction, the one transaction amount will be refunded via same source within 07-10 working days
- 40 to 45 days required for replacement product.
- Broken Sealed product will not be replaced.